SkillLens.

AI guidance for HVAC techs
via smart glasses.

Put a senior technician's knowledge in every junior tech's field of view — so they close the job on the first visit, every time.

Rooftop HVAC chiller unit
The problem

110,000 technician jobs unfilled. Your next hire doesn't exist.

"I spent 3 hours on a commercial unit last week because I'd never seen that model before. I had to call my supervisor twice and still needed a return visit. That's $800 in lost revenue."

This happens thousands of times daily. With a shortage of 110,000 qualified technicians, callbacks are eating your margins.

110k
Qualified technician shortage
Workyard
$250k
Avg annual revenue lost per contractor
Workyard
37k
New tech openings projected yearly
BLS (2032)
$800
Lost revenue per repeat truck roll
Customer Interview
How SkillLens works

Three steps.
One closed loop.

Equip & Scan
01
Equip & Scan

Techs pair Meta Ray-Ban glasses to the SkillLens app. The moment a tech arrives, SkillLens pulls the unit's full service history — every past visit, what broke, and how it was fixed.

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POV · AI Live● 1.8s
nameplate
MODEL 50TCQA12A2A6A0
SERIAL 0419G42711
TONS 12.5 · 460V
MFG Carrier · 2019
Service history loaded · 4 prior visits · last PM 81 days ago
02
Offline AI Diagnosis

"Why isn't it cooling?" — the AI watches pressures, hears compressor sounds, and walks the tech through diagnosis step by step. Fully on-device when there's no signal, sub-2-second latency.

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Guided repair · Low-charge coolingSTEP 3 / 5
Check static & total pressure
0.82"WC · within spec
Inspect Schrader valve core
Pin depressed · soap test failed
Verify superheat 8–12°F
Reading 4°F — low
FLAG
Recover refrigerant
Next
Replace core & recharge
Pending
03
Resolve & Record

If an issue is too complex, loop in a senior expert remotely. Every session is auto-recorded in 3K video with both AI and tech audio, summarizing into a single audit clip.

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Ringing expert · 00:42
MJ
Marcus Johnson
L2 · ON-SITE
Sharing rear camera + thermal
AG
Dr. Alan Grant
EXPERT · CHILLERS
Auto-matched · ETA 0:18
Reason
Superheat anomaly
AI confidence
58%
Billable
$42 / 15m
Doc
Auto-filed
Everything in the kit

The whole job, handled.
In the glasses.

Everything a tech needs — from first scan to closed job — built into one pair of glasses.

01
Hands-free AR guidance
02
Full service history on arrival
03
Just ask out loud
04
Full offline mode
05
Remote expert, same POV
06
3K session recording
07
Thermal camera overlay
08
Your knowledge, private
09
Smart escalation routing
What it looks like in the field

Four jobs.
Four wins.

Real scenarios from crews piloting SkillLens. Different tech levels, different faults — same result every time.

01First-time fixJin Park · L1 Tech · 8 months experience

Your greenest tech just closed a job your senior would've taken 45 minutes on.

Lennox split short-cycling on a Friday afternoon. Jin's never seen this fault before. He asks the glasses. SkillLens surfaces the unit's full history — a slow refrigerant leak flagged 6 months ago, never resolved. Walks him through the exact check sequence. Schrader valve. Fixed in 11 minutes. Customer signed off. No callback, no truck roll, no rescheduled appointment.

Your L1 just performed like a 5-year tech.
11 minfirst-visit close, zero callback
02No signal, no problemPriya Shah · L2 Tech · Steel-walled basement

Dead zone. No bars. AI still answers in 1.8 seconds.

Daikin VRV buried in a steel-framed basement — zero cell, no WiFi. The old playbook: call the office, wait, guess, or come back. With SkillLens, on-device AI responds in under 2 seconds. Full BMS-link reset walkthrough. Session recorded in 3K offline, synced the moment she walks out. No second crew. No day-rate truck roll.

Same capability on the rooftop as in the signal dead zone.
$2.1ksaved on one job, one basement
03Senior in the glassesMarcus Johnson · L2 · 20-ton Carrier, commercial rooftop

When AI isn't enough, a 20-year expert joins in 90 seconds.

Reversed-wired condenser fan on a 20-ton unit. AI confidence drops — SkillLens flags it automatically. Marcus says "get me an expert." In 90 seconds, a senior engineer is live in the glasses POV. Sees exactly what Marcus sees. Talks him through the rewire in real time. No phone tag, no blurry photos, no miscommunication. Unit back online, same visit.

Expert billed 42 minutes. Not a full-day dispatch.
90 secfrom flag to expert live in glasses
04Operations visibilityNortheast Climate · Ops Lead · 18-tech crew

Every job self-documents. Callbacks down 31% in 60 days.

The ops lead used to chase techs for job notes. Now every session auto-archives: 3K POV video, full AI conversation log, fault classification, parts used. She pulls up the two techs with the highest callback rates, watches their flagged sessions, and gives targeted coaching. No extra admin work. One session clip replaced two hours of classroom training.

Zero extra admin. Every job is already documented.
−31%callback rate, 60 days
Two surfaces, one product

The phone is for the field.
The console is for the business.

For technicians · Meta Ray-Ban

Quiet when right.
Loud when wrong.

Wear the glasses. Ask out loud. Get an answer in under 2 seconds — even on a rooftop with no signal.

  • Meta Ray-Ban POV · hands-free
  • AI Live · sub-2s answers
  • Fully on-device offline mode
  • Just-ask voice queries
  • 3K session recording + AI summary
Open the tech app →
For operators · Web console

Every truck, every session, in one window.

A read on your whole field operation — what you spent, what you saved, who needs coaching, where you have coverage gaps.

Sessions
2,840
+14%
ROI saved
$42.5k
+18%
1st-time fix
87%
+6pp
Avg resolve
41m
−12%
  • Live operations dashboard
  • Searchable session archive
  • Tech roster & skill gaps
  • Expert routing rules
  • Device fleet health
  • Knowledge coverage matrix
Open the admin console →
What it's worth

For a 20-crew shop, SkillLens pays back in under 3 weeks.

Pull the slider. Based on a 24-point drop in callback rate (87% first-time fix vs. 63% industry avg) at $486 per second dispatch.

CREWS20
2200
Jobs / month
1,640
82 per crew
Callbacks avoided
394
37% → 13%
Saved / month
$191,484
parts + labor + fuel
Saved / year
$2,297,808
before training gains
Common questions

Questions we get
on every call.

Onboarding in under an hour

A senior expert
in every truck.
By next Monday.

30-minute field demo. Bring a tough fault from your backlog — we'll resolve it live with one of your own techs. If we don't, lunch is on us.

14-DAY PILOT · NO CARD · MSA & SOC 2 TYPE II ON REQUEST